1. Introduction
At SHELZA SPORTS, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services. By accessing or using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, shipping and billing addresses, payment information, and any other details provided when you make a purchase or register an account.
- Non-Personal Information: This includes data automatically collected from your device, such as IP address, browser type, browsing patterns, and interaction with our website.
3. How We Use Your Information
We use your information for the following purposes:
- Order Processing: To process your purchases, arrange shipping, and provide customer support.
- Communication: To send you order confirmations, updates, and marketing materials (if you opt in to receive them).
- Improvement of Services: To analyze customer behavior, improve our website, and customize user experiences.
- Legal Compliance: To comply with applicable laws and regulations, including fraud prevention.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve user experience on our website. Cookies help us remember your preferences and understand how you interact with our site. You can disable cookies in your browser settings, but this may affect your ability to use certain features on our website.
5. Sharing Your Information
We do not sell, trade, or share your personal information with third parties except under the following circumstances:
- Service Providers: We may share your data with trusted third-party service providers, such as payment processors and shipping partners, to fulfill your orders.
- Legal Requirements: We may disclose your information to comply with legal obligations or protect our rights, property, and safety.
6. Data Security
We take appropriate measures to protect your personal data from unauthorized access, alteration, or disclosure. Our website uses SSL encryption to secure your payment information during transactions. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to any inaccuracies in your personal data.
- Deletion: Request the deletion of your personal data, subject to any legal obligations we have to retain it.
- Opt-Out: Opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
8. Third-Party Links
Our website may contain links to third-party websites. SHELZA SPORTS is not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected data from a child, please contact us, and we will take appropriate measures to delete the information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically to stay informed of how we protect your information.